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The role of ReachOut.com in promoting help seeking

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Tuesday, 20 September 2011 by Administrator

A recent paper published in the Advances in Mental Health Journal highlights the potential for online mental health services to address the persistent challenge of facilitating help-seeking in young people.

Considerable investment over the last decade in strategies to improve mental health and wellbeing in Australia has seen a notable increase in the availability and awareness of youth-specific mental health services as well as an increase in mental health literacy among young people. However, national statistics do not reflect a corresponding increase in help-seeking behaviour among young people. There is limited understanding of how services can promote effective help-seeking in young people - particularly those young people experiencing marginalisation or high levels of psychological distress.

This paper presents findings from a study of young people's use of the online service, ReachOut.com, to examine if and how the service promotes help-seeking. We find that ReachOut.com effectively engages young people - particularly those who are experiencing high levels of psychological distress and supports young people to become service ready. Targeted strategies for young men and other hard-to-reach groups as well as further integration with on and offline clinical services are likely to strengthen and systematise the role of ReachOut.com as a gateway service, supporting young people to seek professional support.

 

Read the full article online:

ReachOut.com: the role of an online service for promoting help-seeking in young people
Philippa J Collin, Atari T Metcalf, Justine C Stephens-Reicher, Michelle E Blanchard, Helen E Herrman, Kitty Rahilly, Jane M Burns