<?xml version="1.0" encoding="UTF-8"?><rss version="2.0" xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:wfw="http://wellformedweb.org/CommentAPI/" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:rssdatehelper="urn:rssdatehelper"><channel><title>Welcome to the Reach Out Pro blog</title><link>http://www.umlaut.be</link><pubDate></pubDate><generator>umbraco</generator><description>It is great to have you on board!

The Reach Out Pro blog will explore ideas and opinions around mental health issues as they relate to young people. It will also include information and discussion topics around technology in simple terms. We are please to have guest bloggers joining the team, both from the mental health field, as well as young people. 
Join the discussion, include your comments and share your ideas and research here. 

If you are interested in contributing to the blog on a regular basis, please email nadine@inspire.org.au or call 02 8585 9349. Everyone is welcome!</description><language>en</language><item><title>The Social Media Revolution</title><link>http://www.umlaut.be/blog/2010/7/27/the-social-media-revolution.aspx</link><pubDate>Tue, 27 Jul 2010 07:11:08 GMT</pubDate><guid>http://www.umlaut.be/blog/2010/7/27/the-social-media-revolution.aspx</guid><content:encoded><![CDATA[ 
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<p>&nbsp;</p>

<p>Social Media Revolution: Is social media a fad? Or is it the
biggest shift since the Industrial Revolution? This video details
out social media facts and figures that are hard to ignore. This
video is produced by the author of Socialnomics.</p>
]]></content:encoded></item><item><title>Jenna's Introduction to Reach Out Pro</title><link>http://www.umlaut.be/blog/2010/7/27/jenna's-introduction-to-reach-out-pro.aspx</link><pubDate>Tue, 27 Jul 2010 07:01:41 GMT</pubDate><guid>http://www.umlaut.be/blog/2010/7/27/jenna's-introduction-to-reach-out-pro.aspx</guid><content:encoded><![CDATA[ 
<p><em>Jenna Denley is an Inspire Foundation Youth Ambassador and
Research Study&nbsp;Champion. She is also a Student Paramedic in
her final months of university.</em></p>

<p>Hi everyone out there in Reach Out PRO land! My name is Jenna
and this&nbsp;is my very first blog for ROPRO (you'll be hearing
more from me!). I am a&nbsp;young person, an Inspire Foundation
Youth Ambassador and Research Study&nbsp;Champion and on top of
this I am a Student Paramedic in my final three months&nbsp;of
uni.</p>

<p>Today's blog is more of an introduction from me and why young
people&nbsp;contributing to the blog is such an awesome thing. I've
seen a lot out on road&nbsp;and in my personal experiences as being
the next-of-kin to a young person with&nbsp;a mental illness and
for us as professionals to be able to understand fully
and&nbsp;continually learn about the young people we work with we
require to listen to&nbsp;what young people have to say as
ultimately (and speaking as a young person&nbsp;here) we know our
age group the best!</p>

<p>On road we are being called out to more and more young people in
crisis (which&nbsp;is different to an emergency… but that gets
pretty technical and I shall leave it for&nbsp;another day) and we
are noticing significant trends such as; the initial act of
help-&nbsp;seeking (differences between guys and girls), follow up
care in the community,&nbsp;metro vs. rural and many more (which I
will touch on at different points).&nbsp;So that's it for now.</p>

<p>These blogs will *hopefully* be pretty regular and I
hope&nbsp;to be able to provide an insight as both a young person
and a health care&nbsp;professional.</p>

<p>&nbsp;</p>

<p>&nbsp;</p>

<div id="_mcePaste"
style="position: absolute; left: -10000px; top: 0px; width: 1px; height: 1px; overflow-x: hidden; overflow-y: hidden;">
Jenna Denley is an Inspire Foundation Youth Ambassador and Research
Study</div>

<div id="_mcePaste"
style="position: absolute; left: -10000px; top: 0px; width: 1px; height: 1px; overflow-x: hidden; overflow-y: hidden;">
Champion. She is also a Student Paramedic in her final months of
university.</div>

<div id="_mcePaste"
style="position: absolute; left: -10000px; top: 0px; width: 1px; height: 1px; overflow-x: hidden; overflow-y: hidden;">
</div>

<div id="_mcePaste"
style="position: absolute; left: -10000px; top: 0px; width: 1px; height: 1px; overflow-x: hidden; overflow-y: hidden;">
Hi everyone out there in Reach Out PRO land! My name is Jenna and
this</div>

<div id="_mcePaste"
style="position: absolute; left: -10000px; top: 0px; width: 1px; height: 1px; overflow-x: hidden; overflow-y: hidden;">
is my very first blog for ROPRO (you'll be hearing more from me!).
I am a</div>

<div id="_mcePaste"
style="position: absolute; left: -10000px; top: 0px; width: 1px; height: 1px; overflow-x: hidden; overflow-y: hidden;">
young person, an Inspire Foundation Youth Ambassador and Research
Study</div>

<div id="_mcePaste"
style="position: absolute; left: -10000px; top: 0px; width: 1px; height: 1px; overflow-x: hidden; overflow-y: hidden;">
Champion and on top of this I am a Student Paramedic in my final
three months</div>

<div id="_mcePaste"
style="position: absolute; left: -10000px; top: 0px; width: 1px; height: 1px; overflow-x: hidden; overflow-y: hidden;">
of uni.</div>

<div id="_mcePaste"
style="position: absolute; left: -10000px; top: 0px; width: 1px; height: 1px; overflow-x: hidden; overflow-y: hidden;">
Today's blog is more of an introduction from me and why young
people</div>

<div id="_mcePaste"
style="position: absolute; left: -10000px; top: 0px; width: 1px; height: 1px; overflow-x: hidden; overflow-y: hidden;">
contributing to the blog is such an awesome thing. I've seen a lot
out on road</div>

<div id="_mcePaste"
style="position: absolute; left: -10000px; top: 0px; width: 1px; height: 1px; overflow-x: hidden; overflow-y: hidden;">
and in my personal experiences as being the next-of-kin to a young
person with</div>

<div id="_mcePaste"
style="position: absolute; left: -10000px; top: 0px; width: 1px; height: 1px; overflow-x: hidden; overflow-y: hidden;">
a mental illness and for us as professionals to be able to
understand fully and</div>

<div id="_mcePaste"
style="position: absolute; left: -10000px; top: 0px; width: 1px; height: 1px; overflow-x: hidden; overflow-y: hidden;">
continually learn about the young people we work with we require to
listen to</div>

<div id="_mcePaste"
style="position: absolute; left: -10000px; top: 0px; width: 1px; height: 1px; overflow-x: hidden; overflow-y: hidden;">
what young people have to say as ultimately (and speaking as a
young person</div>

<div id="_mcePaste"
style="position: absolute; left: -10000px; top: 0px; width: 1px; height: 1px; overflow-x: hidden; overflow-y: hidden;">
here) we know our age group the best!</div>

<div id="_mcePaste"
style="position: absolute; left: -10000px; top: 0px; width: 1px; height: 1px; overflow-x: hidden; overflow-y: hidden;">
On road we are being called out to more and more young people in
crisis (which</div>

<div id="_mcePaste"
style="position: absolute; left: -10000px; top: 0px; width: 1px; height: 1px; overflow-x: hidden; overflow-y: hidden;">
is different to an emergency… but that gets pretty technical and I
shall leave it for</div>

<div id="_mcePaste"
style="position: absolute; left: -10000px; top: 0px; width: 1px; height: 1px; overflow-x: hidden; overflow-y: hidden;">
another day) and we are noticing significant trends such as; the
initial act of help-</div>

<div id="_mcePaste"
style="position: absolute; left: -10000px; top: 0px; width: 1px; height: 1px; overflow-x: hidden; overflow-y: hidden;">
seeking (differences between guys and girls), follow up care in the
community,</div>

<div id="_mcePaste"
style="position: absolute; left: -10000px; top: 0px; width: 1px; height: 1px; overflow-x: hidden; overflow-y: hidden;">
metro vs. rural and many more (which I will touch on at different
points).</div>

<div id="_mcePaste"
style="position: absolute; left: -10000px; top: 0px; width: 1px; height: 1px; overflow-x: hidden; overflow-y: hidden;">
So that's it for now. These blogs will *hopefully* be pretty
regular and I hope</div>

<div id="_mcePaste"
style="position: absolute; left: -10000px; top: 0px; width: 1px; height: 1px; overflow-x: hidden; overflow-y: hidden;">
to be able to provide an insight as both a young person and a
health care</div>

<div id="_mcePaste"
style="position: absolute; left: -10000px; top: 0px; width: 1px; height: 1px; overflow-x: hidden; overflow-y: hidden;">
professional.</div>

<div id="_mcePaste"
style="position: absolute; left: -10000px; top: 0px; width: 1px; height: 1px; overflow-x: hidden; overflow-y: hidden;">
</div>

<p>&nbsp;</p>
]]></content:encoded></item><item><title>Revolution of Applications</title><link>http://www.umlaut.be/blog/2010/7/2/revolution-of-applications.aspx</link><pubDate>Fri, 02 Jul 2010 10:09:21 GMT</pubDate><guid>http://www.umlaut.be/blog/2010/7/2/revolution-of-applications.aspx</guid><content:encoded><![CDATA[ 
<p>Almost every where you go these days, you hear the word "apps."
It seems that your product or service is not cool unless you have a
mobile app to accompany it. Your finger isn't on the pulse unless
you can whip out your mobile phone and produce an application for
the best restaurant around, the GPS coordinates for your location
or the name of the song playing on the radio.&nbsp;<br />
<br />
It's an apps world and surviving means joining the
revolution.<br />
<br />
So what exactly is an app? It's basically an application that can
be downloaded onto your&nbsp;<a
style="color: #3689b7; text-decoration: none; padding: 0px; margin: 0px;"
 href="http://en.wikipedia.org/wiki/Smartphone">smart phone</a> or
mobile device, which allows you to perform certain functions you
would usually do through your computer, like: checking your email,
finding music, paying your bills and accessing customized
services.&nbsp;<br />
<br />
For example, you can download a&nbsp;<a
style="color: #9f92bf; text-decoration: none; padding: 0px; margin: 0px;"
 href="http://itunes.apple.com/au/app/nab/id373434223?mt=8 ">National
Australia Bank application</a> to your smart phone that allows you
to do online banking, without having to go online.<br />
<br />
Simple. Straightforward. No fuss.&nbsp;<br />
<br />
Sometimes it feels like we are living in a world where the
futuristic ideas that were seen in old movies like Star Trek and
James Bond have finally come true. Unassuming mobile devices that
can capture and transmit sound, images and video instantly to
anywhere in the world at anytime of the day. It seems almost crazy
to think about. Yet is it happening, and the fast rate of
development is sometimes mindboggling.&nbsp;<br />
<br />
A study released earlier this year indicated that the market for
mobile applications will hit $US 17.5 billion within the next three
years.&nbsp;<br />
<br />
Downloads of mobile apps to handsets (mobile phones etc) will take
a massive jump from 7 million in 2009 to close to 50 million in
2012! This comes from a study commissioned by&nbsp;<a
style="color: #9f92bf; text-decoration: none; padding: 0px; margin: 0px;"
 href="http://www.getjar.com/">GetJar</a>, the world's second
largest app store.<br />
<br />
<a
style="color: #3689b7; text-decoration: none; padding: 0px; margin: 0px;"
 href="http://en.wikipedia.org/wiki/IPhone">iPhone</a> owners are
the most advanced users of mobile applications, probably because of
the large number of apps actually available to them through Apple.
From movies and TV shows, to recipes and health and fitness workout
plans. There are no limits to what you can get.<br />
<br />
The&nbsp;<a
style="color: #3689b7; text-decoration: none; padding: 0px; margin: 0px;"
 href="http://en.wikipedia.org/wiki/App_Store">Apple App store</a>
is reported to have more than 150,000 iPhone applications and
recently passed the three billion download mark. Incredible and I
am sure many of us contributed to this figure!</p>

<p>Check out this blog post published by a psychologist in the US,
talking about Mobile CBT programs:<a
href="http://positivityworks.wordpress.com/2010/05/24/mental-health-mobile-apps-a-positivity-tool-belt-addition/">
Positivity Works!</a></p>

<p>&nbsp;</p>
]]></content:encoded></item><item><title>New MJA articles out </title><link>http://www.umlaut.be/blog/2010/6/30/new-mja-articles-out-.aspx</link><pubDate>Wed, 30 Jun 2010 14:03:06 GMT</pubDate><guid>http://www.umlaut.be/blog/2010/6/30/new-mja-articles-out-.aspx</guid><content:encoded><![CDATA[ 
<p>Inspire recently published new articles in the Medical Journal
of Australia Supplement on eHealth.</p>

<p>One is on Reach Out Central and the other on the role of the
internet as a setting for the promotion of mental health, which
explores patterns of internet use by young people in Australia and
assess the usefulness of online resources for mental health
problems, exploring functionality that may be relevant in the
development of online mental health services.</p>

<p>To sign up and access these articles, please click here:</p>

<p><a
href="http://www.mja.com.au/public/issues/192_11_070610/contents_suppl_070610.html"
 target="_blank">http://www.<span>mja</span>.com.au/public/issues/192_11_070610/contents_suppl_070610.html</a></p>

<p>&nbsp;</p>

<p>&nbsp;</p>

<p>&nbsp;</p>
]]></content:encoded></item><item><title>Youth Work and Technology</title><link>http://www.umlaut.be/blog/2010/6/17/youth-work-and-technology.aspx</link><pubDate>Thu, 17 Jun 2010 09:00:03 GMT</pubDate><guid>http://www.umlaut.be/blog/2010/6/17/youth-work-and-technology.aspx</guid><content:encoded><![CDATA[ 
<p><em>Melbourne intern Elise, talks about uses of technology in
youth work...</em></p>

<p>Technology is fast becoming the key way for youth workers and
other professionals to interact with young people on various
levels. This can be highlighted through providing information on
websites, instant chat via a social networking site or sharing
personal stories though blogs and assisting in facilitation.</p>

<p>Technology is a great foundation to allow youth work practice to
build from. Technology allows youth workers to dig under the
surface of young people and understand and support them without
having what sometimes is the confronting face to face contact. A
survey conducted by The National Youth Agency in 2008, regarding
social networking and involving 120 Youth Work Managers and
Practitioners, key findings were established. These key findings
suggested technology and online social working benefited youth work
in the following ways: promoting events for young people to attend,
establishing views on various topics from young people, keeping in
contact with young people and sharing photos from events young
people have participated in (Davis &amp; Cranston 2008).</p>

<p>When discussing technology benefiting youth work facilitations,
many key factors can be observed. Firstly, using slideshows,
cameras and video or sound recordings often assists the youth
worker in maintaining engagement with the young people. In
addition, technology allows young people to express their feelings
and emotions; which words or writing may not be able to
effectively. For example, a young person may take a photograph or
film an image which best represents how they feel about a certain
topic, which words or speaking may not be able to achieve. By
applying certain creative technology approaches to youth work
facilitations the youth worker is able to provide easy alternative
methods in gathering information.</p>

<p>It is essential to include the use of technology within youth
work practice. When technology is applied correctly, the youth
worker is able to build rapport, engagement, understand young
people and their emotions and support young people without face to
face contact.</p>

<p>Davies. T., Cranston. P 2008 Youth Work and Social Networking,
The National Youth Agency and Practical Participation (online) <a
href="http://www.gallomanor.com/files/GFSR.pdf.%20Retrieved%20June%208"
 target="_blank">http://www.gallomanor.com/files/GFSR.pdf.
Retrieved June 8</a>, 2010.</p>
]]></content:encoded></item><item><title>Is depression being over diagnosed ? </title><link>http://www.umlaut.be/blog/2010/5/27/is-depression-being-over-diagnosed--.aspx</link><pubDate>Thu, 27 May 2010 13:42:56 GMT</pubDate><guid>http://www.umlaut.be/blog/2010/5/27/is-depression-being-over-diagnosed--.aspx</guid><content:encoded><![CDATA[ 
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<p><span><em>Psychiatrists Ian Hickie and Tanveer Ahmed debate
whether the recent spike in depression cases signal the end of an
old problem or the beginnings of a new one. (An ABC
Production)</em><br />
<br />
 -----<br />
<br />
 The pursuit of happiness is one of the unalienable rights
enshrined in the U.S. Declaration of Independence. But is our
relentless striving to feel good no matter what actually making us
miserable? Would we be better to accept that life comes with good
times and bad, and make peace with that?<br />
<br />
 This IQ2 debate, held in Sydney in March 2010, pits those who
believe that happiness is a worthwhile goal that can be found in
pleasures material and social, against those who hold that people
should abandon unrealistic goals and seek quiet comfort within. -
Australian Broadcasting Corporation<br />
<br />
 Professor Ian Hickie is a professor of psychiatry and the
Executive Director of the Brain and Mind Research Institute, based
at the University of Sydney. Hickie was the inaugural CEO of
Beyondblue: the national depression initiative, which aims to
address issues associated with depression.<br />
<br />
 Tanveer Ahmed is a psychiatry registrar and writer. He is a former
television journalist who is a regular contributor to the major
circulars, primarily The Sydney Morning Herald.<br />
<br />
 While Ahmed has varied interests (he is an appointee to the
Advertising Standards Board, has been a national representative for
the Australian Medical Association, has been chosen as one of 100
future leaders of Australia, and has even appeared as a co-host on
a prime time game show), he is most well-known for his writings on
Islamic affairs and multiculturalism.</span></p>

<p><a
href="http://fora.tv/2010/03/09/Is_the_Pursuit_of_Happiness_Making_Us_Miserable">
http://fora.tv/2010/03/09/Is_the_Pursuit_of_Happiness_Making_Us_Miserable</a></p>

<p>&nbsp;</p>

<p><span><br />
</span></p>
]]></content:encoded></item><item><title>Facilitating youth participation online</title><link>http://www.umlaut.be/blog/2010/5/24/facilitating-youth-participation-online.aspx</link><pubDate>Mon, 24 May 2010 09:17:36 GMT</pubDate><guid>http://www.umlaut.be/blog/2010/5/24/facilitating-youth-participation-online.aspx</guid><content:encoded><![CDATA[ 
<p><em>Michelle Blanchard, Senior Research Officer, Inspire
Foundation and PhD Candidate, Orygen Youth Heath Research
Centre</em></p>

<p>We know that involving young people in service planning,
delivery and evaluation results in services that are more
effective, relevant and able to meet young people's needs.&nbsp;
There can also be significant benefits for the young people
involved who may develop new skills, become more confident and
experience a sense of self efficacy.&nbsp; There are some excellent
resources available to support professionals who work with young
people to practice youth participation face to face, but how do we
effectively utilise technology to involve young people in making
decisions to inform the services they access?<br />
 The principles of youth participation remain the same - regardless
of whether the engagement with young people takes place online or
offline.<br />
 These principles include:</p>

<ul>
<li>Empowerment:&nbsp; young people have greater control over their
lives through participation</li>

<li>Purposeful engagement:&nbsp; young people taking on valued
roles, addressing issues that are relevant to them and influencing
real outcomes</li>

<li>Inclusiveness:&nbsp; ensuring that all young people are able to
participate (Office for Youth and Youth Affairs Council of
Victoria, 2003)</li>
</ul>

<p><br />
 Providing access is available, technology enables young people to
participate in more flexible ways.&nbsp; For example, a young
person who may not be able to make it to meetings or workshops face
to face due to mobility issues, may be able to contribute online
from their own home.&nbsp; Similarly a young person with caring
responsibilities who is unable to leave the home during the day
without respite being provided, may be able to participate online
out of hours.<br />
 Some strategies others have found useful to foster participation
include:</p>

<ul>
<li>Establishing secure online forums and conducting structured or
unstructured online discussions on issues relating to service
planning.&nbsp; These forums can also be utilised by young people
to plan actions they would like to undertake or plan their
involvement in service delivery.</li>

<li>Utilising a private group on Facebook to allow young pople to
provide feedback on a service or policy</li>

<li>Empowering young people to blog (either by writing or posting
photographs or video content) about issues they care about as an
advocacy strategy</li>

<li>Conducting workshops with young people to skill them in digital
storytelling and multimedia production</li>

<li>Supporting young people to facilitate peer support forums to
improve the well-being of their peers.</li>
</ul>

<p><br />
 How have you effectively utilised technology to foster youth
participation?</p>

<p><strong>Resources</strong></p>

<ul>
<li>
<div><a
href="http://www.youth.vic.gov.au/Web21/ofy/dvcofy.nsf/allDoc/RWPC26E050A4E61D8E5CA2570F200807FF2?OpenDocument">
Taking Young People Seriously Series</a></div>
</li>

<li>
<div><a
href="http://www.kids.nsw.gov.au/kids/resources/participationkit.cfm">
Taking PARTicipation Seriously Kit</a></div>
</li>
</ul>

<p><span></span></p>
]]></content:encoded></item><item><title>Promoting happiness and wellbeing at work</title><link>http://www.umlaut.be/blog/2010/5/21/promoting-happiness-and-wellbeing-at-work.aspx</link><pubDate>Fri, 21 May 2010 13:16:17 GMT</pubDate><guid>http://www.umlaut.be/blog/2010/5/21/promoting-happiness-and-wellbeing-at-work.aspx</guid><content:encoded><![CDATA[ 
<p><em>Fiona Robards is the Manager of the NSW Centre for the
Advancement of Adolescent Health: <span></span></em><a
href="http://www.caah.chw.edu.au/"
target="_blank"><em>www.caah.chw.edu.au</em></a><em><span></span>and
<span></span></em><a href="http://www.twitter.com/youthhealth"
target="_blank"><em>www.twitter.com/youthhealth</em></a><em><span></span>.
<span></span></em></p>

<p><strong><em>Kind words do not cost much. Yet they accomplish
much.</em></strong></p>

<p><strong>Blaise Pascal</strong></p>

<p>While we work together to promote the mental health and
wellbeing of young people, it's important we consider how our
workplaces support mental health and wellbeing. Take a moment to
consider the relationship you have with your colleagues, or if you
are a manager, those you support. Do your work relationships
support your colleagues' happiness and that of your own?</p>

<p>Some of the best managers I've worked with keep their focus on
what's working well and expressing appreciation of the team's
efforts as well as helping the team identify goals for improvement.
In particular, they resist pointing out what a person is doing
wrong. The thing is that knowing what the problem is, doesn't
necessarily mean that workers know what they should be doing
differently. <span></span></p>

<p>Well functioning workplaces usually have people who can clearly
identify what needs to be done, and who are focused on that. And
while it's great to be future focused on what can be done better,
it's important to also appreciate what the team is currently doing
well. <span></span></p>

<p>Managers can develop their teams so that they support and
express their appreciation of each other. Consider the questions
below:</p>

<ul>
<li>What are the strengths of your team in achieving your
vision?</li>

<li>What good systems and practices do you have in place that keep
you working well?</li>

<li>How do you show appreciation to each other?</li>

<li>How do you survive in the tough times?</li>

<li>How can you unlock the potential of your team to achieve its
best?</li>
</ul>
]]></content:encoded></item><item><title>3 questions on fear</title><link>http://www.umlaut.be/blog/2010/5/11/3-questions-on-fear.aspx</link><pubDate>Tue, 11 May 2010 08:34:02 GMT</pubDate><guid>http://www.umlaut.be/blog/2010/5/11/3-questions-on-fear.aspx</guid><content:encoded><![CDATA[ 
<p><em>Ian Heininger is a Coaching Psychologist who specialises in
promoting strengths and bringing out the best in people,
communities, teams, and organisations. He has professional
experience as a psychologist, consultant, couple and family
therapist, clinical caseworker and counsellor and youth worker and
is the Director of Bridgebuild Coaching Psychology
Services.</em></p>

<p>Fear is one thing that holds a lot of people back from a lot of
things. In my coaching work I find that fear is one of the biggest
issues in people be willing and able to change and get healthy. It
is easy for people we work with to focus on the negative aspect of
fear and let it determine so many of their decisions. This can
happen in their work, in relationships, with friends, in sport, and
anywhwere else you can think of.<br />
<br />
 I decided to google FEAR and found that the number 1 result was a
game (followed by good old Wikipedia). It's funny how fear is
something that can be so entertaining (like all the movies I can't
stand) but also can keep people in bad patterns in life. I have
found so often that the fear of the unknown is often stronger than
the desire for change, even when things have gotten really really
bad in peoples lives. Fear is an aspect of working with people that
can bring a significant level of change when addressed.<br />
<br />
 To keep things simple this blog, I have thought of 3 quick
questions that may be worth asking when your working with someone
dealing with fear (or even to ask yourself).<br />
<br />
</p>

<ul>
<li>If you think ahead 2 years from now, what could a current fear
have stopped you from doing?</li>

<li>If you could overcome your fear, what is 1 thing you would
change right now?</li>

<li>On a scale of 1-10 how ready are you to face some fears that
hold you back? What is 1 thing you can do to move up the
scale?</li>
</ul>

<p><br />
 Hope this helps some people let go of some fears and take hold of
some things that have seemed out of reach.</p>
]]></content:encoded></item><item><title>Suicide and Search</title><link>http://www.umlaut.be/blog/2010/5/3/suicide-and-search.aspx</link><pubDate>Mon, 03 May 2010 08:53:14 GMT</pubDate><guid>http://www.umlaut.be/blog/2010/5/3/suicide-and-search.aspx</guid><content:encoded><![CDATA[ 
<p>&nbsp;</p>

<div
style="position: absolute; left: -10000px; top: 0px; width: 1px; height: 1px; overflow-x: hidden; overflow-y: hidden;"
 id="_mcePaste">Do online service providers like Google and
Facebook have a social responsibility for how people use their
sites? Are they morally obliged to amend results for things like
suicide searches? And if they do, will that help keep people
alive?</div>

<div
style="position: absolute; left: -10000px; top: 0px; width: 1px; height: 1px; overflow-x: hidden; overflow-y: hidden;"
 id="_mcePaste">Google's latest big move is to intervene in suicide
searches, in partnership with a U.S suicide prevention helpline.
It's a big move. Until now, Google have been a strong advocate of
giving you what you ask for when you search - be it good, bad or
ugly. The new move has re-opened a giant can of worms over the
moral obligations of web giants like Facebook and Google. Can
changing search results be good corporate social responsibility or
has Google gone too far?</div>

<div
style="position: absolute; left: -10000px; top: 0px; width: 1px; height: 1px; overflow-x: hidden; overflow-y: hidden;"
 id="_mcePaste"></div>

<div
style="position: absolute; left: -10000px; top: 0px; width: 1px; height: 1px; overflow-x: hidden; overflow-y: hidden;"
 id="_mcePaste">Rather than just delivering the search results you
ask for, Google has recently adopted a 'we know best' approach,
starting in the United States. From now on, certain searches deemed
suicidal will no longer generate automatic results from a
complicated algorithm. Instead, searches like 'I want to die' or
'ways to commit suicide' will automatically generate a red
telephone icon and the number of a suicide helpline at the top of
search results. The same approach was adopted for poison control
not long ago, after a mother found it difficult to locate a phone
number for poison information.</div>

<p>Do online service providers like Google and Facebook have a
social responsibility for how people use their sites? Are they
morally obliged to amend results for things like suicide searches?
And if they do, will that help keep people alive?</p>

<p>Google's latest big move is to intervene in suicide searches, in
partnership with a U.S suicide prevention helpline. It's a big
move. Until now, Google have been a strong advocate of giving you
what you ask for when you search - be it good, bad or ugly. The new
move has re-opened a giant can of worms over the moral obligations
of web giants like Facebook and Google. Can changing search results
be good corporate social responsibility or has Google gone too
far?</p>

<p>Rather than just delivering the search results you ask for,
Google has recently adopted a 'we know best' approach, starting in
the United States. From now on, certain searches deemed suicidal
will no longer generate automatic results from a complicated
algorithm. Instead, searches like 'I want to die' or 'ways to
commit suicide' will automatically generate a red telephone icon
and the number of a suicide helpline at the top of search results.
The same approach was adopted for poison control not long ago,
after a mother found it difficult to locate a phone number for
poison information.</p>

<p><strong>Does it work?</strong></p>

<p>So far, the Google move has got a big pat on the back for
increasing traffic to the helpline by 10%. Though there's no way to
measure how many suicides this new measure has actually prevented,
it's hard to argue that, in terms of suicide prevention, the new
search results could be doing much harm.</p>

<p>On the other hand, it could definitely be doing more good. There
is a lot of potential for Google to introduce the measure in other
countries (like Australia!) and expand the search criteria as well.
At the moment, the helpline icon only turns up in U.S search
results. Even then, the search terms used have to be spot on with
those ear-marked by Google. Anything that doesn't match up exactly
to Google's very short list will turn up regular search results,
including pro-suicide websites. The icon also only shows up on the
first page of search results.</p>

<p><strong>What's all the fuss about?</strong></p>

<p>It's hard to say that providing or emphasising a helpline
contact for those at risk of suicide could be a bad thing. For some
though, Google's interference with search results sets a dangerous
precedent.</p>

<p>There is potential for Google to start 'prioritising' results on
searches around other social concerns. Issues like murder, child
abuse and obesity are some of the suggestions being put forward.
Who knows? It may be great thing, it may be a disaster. That's the
problem. Deciding on which issues it's ok to intervene in and which
aren't is a very slippery slope. There's also some debate as to
which organisations should get Google's priority placement. Why not
someone else doing similar work? The questions we face here aren't
that different to those raised by Google donating ad or 'sponsored
link' space for charities in a similar search here in
Australia.</p>

<p>The saving grace of the Google move is that the rest of your
search results aren't altered. There's an extra result added in and
emphasized at the top of your page, but the rest of your search
will show up as normal. Google isn't seeking to remove anything
that isn't in line with its philosophy from your line of view, but
prioritise something that was a little hard to find before.</p>

<p>At the end of the day, the discussion really boils down to the
role of service providers like Google in social issues like
suicide. Some of us may think Google (and others) have some moral
responsibility for how people use their service. In this vein, the
Google move isn't that different from Facebook intervening in cases
of cyber bullying, or YouTube taking measures to keep children safe
from online predators. In a way, this kind of behaviour becomes an
online form of corporate social responsibility.</p>

<p><em>Taken from 3things newsletter produced by&nbsp;<a
href="http://www.actnow.com.au/Stories/Suicide_and_search.aspx"
title="3things">Actnow.com.au</a></em><br />
<br />
<br />
</p>

<p>&nbsp;</p>
]]></content:encoded></item></channel></rss>
