Navigating the health system

headspace

headspace is Australia's National Youth Mental Health Foundation. The headspace mission is to deliver improvements in the mental health, social wellbeing and economic participation of young Australians aged 12-25. To this end, headspace aims to be the focal point for youth mental health issues across the country. This includes providing funding to improve services for young people who may be experiencing mental health and/or drug and alcohol issues and the latest information about these important health issues for young people.

headspace services have been designed for young people so that they should feel at home when they visit a centre. All headspace services will have a range of different workers and programs for young people. These may include: GPs, psychologists, alcohol and other drug workers, as well as education and employment programs.

headspace is aiming to achieve this through the 30 funded headspace services located in each state and territory across Australia. These services provide an entry point for young people to access a broad range of services which are available in their local community. All of whom have a focus on providing a more integrated service responses.

What to expect

  • Youth friendly, community based health service for young people 12 - 25 and their families
  • A place where young people can receive help for a range of issues; health, education, work, mental health and drug and alcohol use
  • Staffed by General Practitioners, Allied Health, Mental health, Youth workers and Drug and Alcohol workers who have specific expertise in working with young people
  • A confidential low cost or free service dependent on situation
  • A locally run initiative established by organisations that understand your community
  • A place where young people and families are encouraged to become involved

How to access a headspace service

Young people can phone and make an appointment or they can usually drop in. They can also be referred by you, the health care professional, but headspace staff will need to talk with the young person as part of the referral.

The intake officer or duty worker will ask a range of questions from you and/or the young person to find out more about the situation before directing the young person to the right person, or recommending the best help available at the headspace service.

A young person can call anonymously to find out more information, and can call to find out information on behalf of a friend. Health care professionals can also call a headspace centre on behalf of a young person to find out more information and what to expect.

A good place to start is the headspace website which can be accessed by following the link.