Using technology

Help seeking online

Many of the traditional barriers to seeking help are reduced in an online setting.1 The Internet has been identified as a key source of advice and support,2 and young people may be more likely to seek help on a site such as ReachOut.com than to talk to a professional such as a GP or counsellor.3 In addition to the reduced barriers, online help seeking can result in feelings of empowerment, as the young person can moderate the intensity and the duration of the contact.

For more information on the key ways in which young people seek help online, and information on the appeal and requirements of online resources, read through the following pages:

 

Other Resources

For case studies of tools and spaces that you can use in practice with young people, visit the Reviews of Therapeutic Tools and Interviews sections of ReachOutPro.com.au.

For professional development resources on using technology in your practice, visit the Professional Development section.

For information on the uptake of online spaces and trends in the use of communications technology, visit the Use of Social Media and Online Spaces, Trends in Online Behaviour or Benefits of Social Media and Online Spaces sections.

For more information on safety risks and how to help young people stay safe online, visit the Online Safety section.

 

1 For more information, see ReachOutPro's Technology and Young People.

2 Metcalf, A., J. Stephens-Reicher, and P. Collins, ReachOut.com National Survey 2010. 2010

3 Gould, M.S., et al., Seeking help from the internet during adolescence. J Am Acad Child Adolesc Psychiatry, 2002. 41(10): p. 1182-9